Safety Guidelines

A Reimagined Opera Experience

Your safety is our top priority.

Our safety policy was designed in consultation with leading experts in the fields of epidemiology, public health, workplace/industrial hygiene, and infectious diseases.

The Atlanta Opera will continue to monitor government policy changes, Center for Disease Control (CDC) guidelines, government mandates, and public health notices and make changes as necessary or appropriate to ensure the safety of staff, artists, and the public.

Warning

Limitation on Liability/Assumption of Risk

Any person entering the premises waives all civil liability against this premises owner and operator for any injuries caused by the inherent risk associated with contracting COVID-19 at public gatherings, except for gross negligence, willful and wanton misconduct, reckless infliction of harm, or intentional infliction of harm, by the individual or entity or the premises.

Additionally, you, on behalf of yourself and any accompanying minor, voluntarily assume all risks and danger incidental to the event for which the ticket is issued, whether occurring before, during or after the event, and you waive any claims for personal injury, death, illness, damage, loss, claim, liability, or expense, of any kind against The Atlanta Opera, Inc., and its agents, sponsors, officers, directors, shareholders, owners and employees. Additionally, please visit https://www.atlantaopera.org/terms for the complete Terms and Conditions governing your ticket and attendance at the event.

Frequently Asked Questions

What safety regulations will be in place at Cobb Energy Performing Arts Centre?

At this point, our safety committee, led by Dr. Carlos del Rio, is optimistic about the fall. If all goes well in the next few months, the experts believe that many of the current safety regulations will be removed.

We will provide full details of all safety guidelines in late summer, ahead of our reopening at Cobb Energy Performing Arts Centre.

I'm a season subscriber. Will my seats be affected?

Your seats are safe! Thank you for trusting us through this long year. Our current plan is to keep all subscribers in their existing seats. Should you have any concerns or a need to change seats, please contact Ticketing Services for concierge service at 404-881-8885.

I had tickets to Madama Butterfly. What are my options?

Madama Butterfly (originally scheduled for May 2020) ticketholders have a few options:

  1. Leave the full amount on your account as a credit to use for a future performance.
  2. Donate the full amount to The Atlanta Opera, a 501(c)(3) non-profit organization.
  3. Request a refund.
Will pre-show dinners be available for purchase?

We are working with the Cobb Energy Performing Arts Centre to reimagine Mangia, our pre-show dinner buffet, with public health in mind. We will provide full details on our pre-show offerings in late summer.

Does The Atlanta Opera still plan to produce Das Rheingold?

After a long time away from the Cobb Energy Performing Arts Centre, we are focused on recovery and reconnection. Getting audiences, singers, orchestra members, and staff safely back into the theater is our number one priority. Second to that is healing from the isolation of the pandemic.

With that in mind, this season builds the Opera back up to performing the larger-scale works we had originally planned for this season, while still maintaining our schedule of four fully-produced mainstage shows.

We hope you’ll take respite in the laughter and joy found in the shows this season and look forward to the anticipated premiere of a new production of Das Rheingold.

Am I still able to set up a payment plan for my subscription?

Yes! For assistance in setting up a payment plan, please contact Ticketing Services at 404-881-8885.

Will my tickets be mailed to me?

You have many options for receiving your tickets. You can request mobile tickets, print-at-home tickets, or that tickets be mailed to you. Mailed tickets will be sent in early fall 2021.

When can I buy single tickets?

Single tickets will go on sale to the general public on August 17, 2021.

Where should I plan to park?

Onsite parking is available at Cobb Energy Performing Arts Centre for $10. Please visit our venue information page for more details. 

Where can I find information on COVID-19?

For more information on the Coronavirus and safety recommendations, please visit the Center for Disease Control (CDC) website at cdc.gov. The Atlanta Opera will continue to monitor guidelines issued by the CDC and will update guidelines listed on the Opera Coronavirus Information Page as necessary.

What should I do if I suspect I may be infected?

If you suspect you may have COVID-19, stay home to prevent the spread and contact your health care provider. Please contact the Ticket Office to discuss your ticket options.

Will my disabilities be accommodated?

It is important to us that we create an experience that is accessible to all. The Atlanta Opera staff will be ready to assist patrons with physical disabilities to get them safely into the venue and to their seats. As always, we will have supertitles in English displayed on monitors. We are developing an app to further assist those with hearing and visual disabilities. If you have any questions or requests, please contact Ticketing Services at 404-881-8885.