Reports to:  Director(s) of Production
Employment Status:  Full-time, Exempt
Preferred Start Date:  ASAP
Compensation:  $95,000-$105,000 BOE + Benefits Package

POSITION SUMMARY

The Technical Director (TD) provides leadership, direction, and oversight of all technical production activities to support the mission of The Atlanta Opera. The TD will take on top-level oversight of all technical operations including scenery, properties, audio, lighting, video, and show rentals, as well as provide administrative support and budget management to all levels of the Technical Department.

DUTIES AND RESPONSIBILITIES
Position responsibilities include, but are not limited to, the following duties in addition to other duties as assigned.

• Direct and supervise technical department managers, staff, and contractors, including:
  •  Associate Technical Directors (2), Props Supervisor (1), Lighting Supervisor (1), Union department heads (4-5), union crews, and contractors utilized for production support.
• Determine and manage all technical production needs for TAO, including incoming rentals and new projects. This includes but is not limited to:
  • Scenic bids, designer communication, union management, show operations paperwork, drafts and plans, budget projections and management, and team oversight.
• Oversee warehouse operations, including:
  • Storage layout, equipment maintenance, rental program needs, and safety/training protocols for all union workers and staff. Assist the costume department in their storage needs at the warehouse.
• Provide supervision, leadership, and delegation to Associate Technical Directors in their work, including:
  • Overseeing the creation and implementation of logistical plans for incoming rentals and new productions.
  • Supervising all stage crew departments in the theatre, warehouse, and shop, ensuring adherence to IATSE rules and practices.
  • Overseeing all Atlanta Opera staff and crew in backstage areas of performance venues.
  • Tracking and reviewing stage crew hours, and approving payroll for submission.
  • Overall team and project management.
  • TAO Rental program.
  • Warehouse operations and facilities needs.
• Maintain clear and continual communication between directors, designers, technical team, and Directors of Production.
• Create and distribute show-specific production materials to appropriate departments, directors, designers, and stage management, ensuring timely completion for seamless operations and information sharing.
  • Materials to include but not limited to bids, ground plans, mini drawings, 3D modeling, rigging plots, line set schedules, crew calls, tech schedules, labor estimates, budget and pricing, build schedules, and project lists.
• Serve as the point of contact for technical questions and concerns from directors, designers, stage management, and Directors of Production.
• Serve as Lead Supervisor for operating procedures and processes for show documentation, information archiving, and tracking key information for each production.
• Assist in oversight of the rental program through technical supervisor travel needs, archival and communication of show information, pricing decisions, and trucking/shipping needs.
• Ensure compliance with laws and regulations regarding licensing, permits, certificates, training/safety protocols, and relevant documentation for technical and production aspects of performances and warehouse operations.
• Develop and implement short- and long-term technical budgets, individual project budgets, and operating budgets in conjunction with the Directors of Production.
• Oversight of TAO equipment, preventive maintenance needs, and inventory records.
• Lead managerial role in the management of show-related contractors, vendors, and the Union Labor contract for stagehands working in the shop and at the theatre. Foster and maintain relationships with these entities as required.
• Research competitive pricing for technical operations, purchases, equipment/technology advances, shipping/trucking needs, and rental prices, including shipping and support personnel.

SUPERVISION

       Direct supervision of:

• Lighting Supervisor or Production Electrician role / contractor
• Properties Supervisor and Artisan
• Associate Technical Directors (2)

       Indirect supervision of:

• Stage Crew, Carpenters, Riggers, Lighting, Video, and Audio Technicians

COMPETENCIES & QUALIFICATIONS

• Excellent knowledge and practical experience in theatrical construction techniques, stage operations, lighting systems and networking, LED wall and projections, automation, rigging systems, motor rigging, load calculations, truck packing, and stage safety.
• Excellent written and oral communication.
• Strong problem-solving skills, with the ability to interact with all levels of the organization, including guest artists and designers.
• Well-organized and detail-oriented, with the ability to maintain the highest degree of confidentiality and diplomacy.
• Ability to meet deadlines and manage multiple projects simultaneously and efficiently.
• Able to delegate and oversee projects assigned to others.
• Required to report continually on budget and production projects to directors, designers, Directors of Production, and team members.
• Excellent computer skills and aptitude, especially in CAD, Vector Works, Lite Write, Watchout, and technical theatre programming and drawing software. Additionally, Adobe Suite and Microsoft Office Suite, with the ability to quickly learn new software programs.
• Knowledge of budget management, bookkeeping, labor estimates.
• Knowledge of or strong interest in opera is preferred.
• Ability to work collaboratively within the production team and with multiple departments.
• Ability to drive a 26’ box truck.

MINIMUM REQUIREMENTS

• Bachelor’s degree in Technical Theatre or related field preferred.
• At least ten (10) years of work experience in theatrical production with a demonstrated track record of increased responsibility and management of a staff and large projects.
• Experience working with or managing an IA crew.
• Ability to work long hours (in excess of 16), work back-to-back shifts, work nights, weekends, and holidays as required.
• Ability to sit at a desk for up to and over eight hours per day, communicate using a phone and headset, and lift and carry up to 50 pounds.
• Valid driver’s license.

BENEFITS OFFERED
The Atlanta Opera offers a competitive benefits package, which includes:

• Employer-Paid Medical, Dental, Vision, Life, and Long-Term Disability Insurance: Comprehensive coverage to ensure your health and well-being.
• Flexible Spending Plans: Options to manage your healthcare and dependent care expenses.
• Additional Voluntary Coverage Options: Extra insurance options to suit your personal needs.
• 401(k) Retirement Plan with Employer Match: Plan for your future with a retirement plan that includes employer contributions.
• Paid Holidays, PTO, and Sick Leave: Generous time off to ensure work-life balance and personal well-being.

HOW TO APPLY

Please email resume with cover letter and references to [email protected].
Include Technical Director in the subject line.
No phone calls please.

Reports to: Director of Sales & Marketing

Employment Status:  Full-time, Exempt
Preferred Start Date:  ASAP
Compensation:  $55,000-$65,000 BOE + Benefits Package

POSITION SUMMARY

The Atlanta Opera seeks a dynamic and customer-focused Sales and Box Office Manager to oversee box office operations, ticketing systems, retail sales, and membership fulfillment. This role plays a key part in driving earned revenue and enhancing the patron experience. The Manager will collaborate closely with the marketing team to support campaign implementation, coordinate promotions, and ensure seamless integration of sales and marketing initiatives. The ideal candidate is a skilled Tessitura user with strong leadership, sales, and data analysis experience in a performing arts environment.

KEY RESPONSIBILITIES

Position responsibilities include, but are not limited to, the following duties in addition to other duties as assigned.

• Box Office & Ticketing Operations:
  • Lead the day-to-day management of the box office, ensuring accurate and timely processing of subscriptions, single tickets, group sales, and complimentary admissions.
  • Supervise and train sales and box-office staff in customer service protocols, sales techniques, and Tessitura procedures.
  • Work with consultants to maintain and build performances, packages, and promotions in Tessitura; troubleshoot technical issues as needed.
  • Coordinate house scaling, ticket inventory, and access codes in collaboration with marketing and production teams.
  • Ensure patron communications and pre-show logistics align with Front of House operations.
  • Manage and oversee all aspects of Patron Services and Front of House Operations.

  Sales Management:

  • Manage retail sales through ShopOpera, including merchandise planning, inventory oversight, point-of-sale operations, and online store maintenance.
  • Oversee additional sales products and patron services benefits as developed and assigned.
  • Develop strategies to meet or exceed ticketing and retail sales goals; track and analyze trends to identify new opportunities.
  • Provide excellent service to individual and group buyers, donors, and corporate clients.

  Marketing & Promotions Collaboration:

  • Partner with the marketing team to implement promotions, special offers, and audience development initiatives across ticketing and retail platforms.
  • Execute coordinated sales campaigns, ensuring timely deployment of offers in Tessitura and clear communication to patrons.
  • Share data insights and customer behavior trends to inform segmentation, pricing, and campaign planning.
  • Support email and direct marketing campaigns with accurate ticketing configurations and promotion tracking.
  • Ensure consistent brand voice and customer experience across all patron-facing sales channels.

  Administrative & Strategic:

  • Generate regular reports on sales performance, audience trends, and inventory for leadership and board review.
  • Participate in organizational goal setting and contribute to cross-departmental strategies for audience growth.
  • Maintain high standards of record-keeping for all transactions, memberships, and sales interactions.
  • Stay informed on best practices in arts ticketing, CRM management, and promotional strategies.

QUALIFICATIONS

• 3+ years of experience in box office, ticketing, or sales operations within performing arts or live events setting.
• Proficiency in Tessitura or a similar ticketing/CRM system (strongly preferred).
• Experience with point-of-sale and e-commerce platforms; Box office or sales management experience a plus.
• Proven ability to lead sales initiatives and manage customer service teams.
• Excellent organizational, interpersonal, and communication skills.
• Ability to work evenings and weekends during performance periods.
• Commitment to The Atlanta Opera’s mission and a passion for the performing arts.

BENEFITS OFFERED
The Atlanta Opera offers a competitive benefits package, which includes:

• Employer-Paid Medical, Dental, Vision, Life, and Long-Term Disability Insurance: Comprehensive coverage to ensure your health and well-being.
• Flexible Spending Plans: Options to manage your healthcare and dependent care expenses.
• Additional Voluntary Coverage Options: Extra insurance options to suit your personal needs.
• 401(k) Retirement Plan with Employer Match: Plan for your future with a retirement plan that includes employer contributions.
• Paid Holidays, PTO, and Sick Leave: Generous time off to ensure work-life balance and personal well-being.
• Complimentary and discounted tickets to productions

HOW TO APPLY

Please email resume with cover letter and references to [email protected].
Include Sales and Box Office Manager in the subject line.
No phone calls please.

Reports to:  Director of Production
Employment Status:  Temporary, Fulltime per show
Compensation:  $1,500 – $1,700 / week BOE
Show Schedules:
Turandot: March 17 – May 3, 2026 (6 weeks)

POSITION SUMMARY
The Calling Stage Manager (CSM) is a critical member of the Production team, serving as the primary communication link between The Atlanta Opera (TAO) and all members of a production, including artists, designers, and other stakeholders, during the full production period. The CSM is responsible for collaborating with visiting creative team members and TAO staff to determine all rehearsal and performance needs for the production.   The CSM will execute all elements of the production technical cue calling and management of show paperwork to the best of their ability.

Reports to:  Technical Director
Employment Status:  Full-time, Seasonal
Preferred Start Date:  ASAP
Compensation:  $1,200 – $1,300 / week + Benefits 

POSITION SUMMARY
The Lighting Supervisor (LS) reports directly to the Technical Director (TD) and oversees all lighting activities in support of The Atlanta Opera’s (TAO) mission. The LS actively manages lighting operations and provides administrative support for the Production Department.

DUTIES AND RESPONSIBILITIES
Position responsibilities include, but are not limited to, the following duties in addition to other duties as assigned.

• Collaborate with Lighting Designers: Provide necessary information such as ground plans, inventory lists, and preliminary schedules for light plot and specifications.
• Draft Lighting Plots: Create lighting plots that adhere to TAO standards.
• Feasibility Advisement: Consult with the Technical Director (TD) and head electrician to assess the feasibility of designs, considering venue limitations, inventory, budget, schedule, and other special concerns.
• Plan Electric Hang and Focus: Coordinate with the TD and head electrician to plan the electric hang, focus, and cueing.
• Order Lighting Equipment: Procure lighting equipment, including rental gear, expendables, and special equipment.
• Manage Electrics Budget: Oversee the electrics budget in coordination with the TD.
• Supervise Lighting Installation: Work with the head electrician to supervise the hanging and installation of all lights and lighting equipment.
• Oversee Focus: Supervise the focus of lighting equipment.
• Attend Services: Be present at all services with the Lighting Designer.
• Call Follow Spot Cues: Manage follow spot cues as necessary.
• Monitor Performances: Attend all performances to ensure the preservation of the lighting design, taking notes and making adjustments for any issues.
• Maintain Lighting Equipment: Coordinate with the head electrician to create and maintain all TAO lighting equipment, whether owned, rented, or borrowed.
• Maintain Communication Equipment: Work with the TD and head electrician to maintain all communication equipment, such as clear-com headsets and two-way radios, and address additional requests from other departments.
• Supervise A/V Technician: Coordinate with the TD and head electrician to supervise the audio/visual technician in the venue.
• Provide Technical Support: Offer technical support for lighting at special events or functions.
• Work Flexibly: Fulfill tasks and needs both in-person and remotely, as agreed with the TD.
• Document Productions: Fully document all productions from development through performances, maintaining up-to-date documentation and video/photo records.
• Manage TAO Infrastructure: Oversee the management of TAO infrastructure, including networking, power, and tech tables.

 COMPETENCIES & QUALIFICATIONS

• Exceptional Communication Skills: Strong written and oral communication abilities, along with excellent problem-solving skills.
• Organizational Excellence: Highly organized with keen attention to detail.
• Time Management: Capable of meeting deadlines and managing multiple projects simultaneously and efficiently.
• Technical Proficiency: Advanced computer skills, particularly with Microsoft Office Suite and Adobe Acrobat Suite, and the ability to quickly learn new software programs.
• Digital Drafting Expertise: Proficient in digital drafting using Vectorworks.
• ETC Board Knowledge: Familiarity with ETC Board and dimming systems is beneficial but not required.
• Opera Knowledge: Knowledge of or a strong interest in opera is preferred.
• Team Collaboration: Ability to work collaboratively within a production team and across multiple departments.

 MINIMUM REQUIREMENTS

• Educational Background: Bachelor’s degree in Theatre or a related field.
• Professional Experience: At least five years of work experience in theatrical production, with a demonstrated track record of increased responsibility.
• Physical Requirements: Ability to sit at a desk for extended periods (up to and over eight hours per day) and lift and carry up to 50 pounds.
• Communication Skills: Ability to communicate effectively using a phone and headset.
• Licensing: Valid driver’s license.
• Safety Compliance: Must perform the functions of the position in a safe manner.
• Availability: The position requires evening and weekend commitments during the opera season.

BENEFITS OFFERED
The Atlanta Opera offers a competitive benefits package, which includes:

• Employer-Paid Medical, Dental, Vision, Life, and Long-Term Disability Insurance: Comprehensive coverage to ensure your health and well-being.
• Flexible Spending Plans: Options to manage your healthcare and dependent care expenses.
• Additional Voluntary Coverage Options: Extra insurance options to suit your personal needs.
• 401(k) Retirement Plan with Employer Match: Plan for your future with a retirement plan that includes employer contributions.
• Paid Holidays, PTO, and Sick Leave: Generous time off to ensure work-life balance and personal well-being.

HOW TO APPLY

Please email resume with cover letter and references to [email protected].
Include Lighting Supervisor in the subject line.
No phone calls please.